What Is Wiotto And How The Site Works

1. What is wiotto.com
2. What islands does the site work with
3. How the site works
4. Technologies that wiotto.com uses
5. How to book a hotel on wiotto.com

Wiotto.com is a luxury hotel booking site for exotic islands like Maldives, Seychelles etc. The headquarters is located in Geneva, Switzerland. The company has been operating in the booking market for more than 8 years. Starting from a small agency, WIOTTO has grown into a specialized website for hotel contracts on top exotic islands.

Visit the Maldives catalog at wiotto.com.

What Islands Does The Site Work With

The destination from which WIOTTO started is the Maldives. Work experience – more than eight years. Managers here are like fish in water: they know the peculiarities of all the atolls and resorts, they are aware of all the problems that tourists may encounter on the islands. That is why, if you are going to the Maldives for the first time or are in doubt about choosing a resort, you should contact the online chat on the site. You will be provided with professional support, they help you decide on a hotel and book a villa.

Destinations that were opened later: the Seychelles, Mauritius, Cyprus, as well as the islands of Indonesia, including the famous Bali.

How The Site Works

WIOTTO has direct contracts with host tour operators. In this way, wiotto.com can guarantee better prices for villas and apartments listed in the hotel directory. This is achieved by the absence of intermediaries and added value.

The basic principle of the site for users: go to the directory, select the country, then the hotel, villa you like and book.

For each direction/country, a separate catalog has been created, taking into account the characteristics of the islands. Unique filters make choosing a hotel simple and best suited to the needs of tourists. For example, there are underwater restaurants in the Maldives. Site users can filter hotels that offer dinner underwater. Alternatively, if a couple traveling with young children, then it is worth filtering out hotels with a kids club.

Benefits Of Booking On Wiotto

• All taxes and fees are already included in the price announced in the catalog. Tourists do not need to pay anything extra upon arrival. It is worth noting here that, for example, in the Maldives there is a tourist tax (16 %), a green tax ($6 per day), and some hotels charge a service fee (10%).
• The transfer is included in the price. On the page of each hotel there is an opportunity to choose the type of transfer – by boat, by seaplane, by car, etc. Next, the system will automatically calculate the final cost of the hotel, which will include the selected transfer. Tourists do not need to look for a transfer somewhere separately or upon arrival on the spot. Booking on wiotto.com, tourists are always met at Male airport and escorted to the place transfer.
• Favorable booking conditions. Depending on the hotel, bookings must be paid 7-30 days prior to arrival on the islands. If desired, the reservation can be paid immediately. In any case, the tourist can be sure that the chosen villa is booked for him. In case of cancellation for a period of up to 7-30 days, the reservation is returned in full, then, depending on the date of cancellation of the reservation, a penalty fee will be charged.
• Competitive cost and system of discounts. Thanks to direct contracts with incoming tour operators, wiotto.com makes it possible to book villas on exotic islands at competitive rates. It is worth considering that the cost of the reservation already includes all taxes and fees, as well as the selected type of transfer. Also, the site has a permanent page of discounts, where offers from hotels are presented by months.
• Qualified support and accompaniment throughout the trip. In the online chat, managers are always in touch and ready to advise on any issues related to holidays on exotic islands. If there is a need for this, managers will help to book and pay for the rest, resolve the issue with the transfer, etc.
• Unique filters. There are more than 70 filters in the catalog – from the region and the number of bedrooms to the butler and the tennis court – specially designed with the specifics of the islands in mind. Thus, tourists can select only those hotels and villas that meet their requirements. This is important in many ways. For example, to reduce the cost of a transfer. In the directory, you can filter hotels located near Male, where the Maldives International Airport is located. The presented list will include hotels that can be reached in 10-20 minutes by boat. And expensive seaplane flights will not be shown in the list. It happens that several families go on vacation and need one villa for 2-3-4 rooms – there are such filters too.

Technologies Used By Wiotto

The principle of working with hotels on exotic islands is quite specific and differs significantly from booking hotels, for example, in Europe or the United States. Hotels in the Maldives and other similar islands have a complex system for calculating the price of a vacation, which depends on many factors:

• Meal type: All Inclusive, Ultra All Inclusive, Full Board, Half Board, Breakfast Only. These are only the main types of meals, which can be divided into subspecies, for example, Full Board with or without drinks. It happens that hotels arrange a free meal offer when booking certain villas, for more than 10 days, and so on.
• Type of transfer: Seaplane, Local airlines, Speedboat, Helicopter, Taxi, Car, Ferry, Yacht… It is also worth noting here that often tourists do not have the opportunity to organize a transfer on their own. This is primarily due to geographical nuances. The hotel can be located on a small island a few hours seaplane flight from the capital of the country.
• Number and age of children. Some hotels may not charge for children, such as those under 5 years of age. Or, if you are traveling with three children, get a discount if you book more than 7 days. And there can be many such schemes of discounts and rates.
• Number of days of stay. Often, the more days, the cheaper the cost of one night. Or, for example, every 7th night as a gift. It happens that booking a hotel for 10 nights will cost less than for 7-8 nights.
• The time when the hotel was booked, as well as what season the trip is scheduled for. Bookings made within a week’s difference can vary significantly in price.

Online Vacation Cost Calculator

The above factors that affect the cost of a holiday are not the only ones – there are many more. Many agencies still manually calculate the cost of trips to the Maldives and other similar islands. It took the developers of wiotto.com several years to create an online program that automatically calculates the cost of a vacation, taking into account the entered data on meals, number of guests, travel dates and other factors. All this is online. Tourists do not need to wait sometimes for several days until the manager manually calculates the cost. This is very convenient, because it saves time and allows you to compare different options on the spot and choose the most suitable one. It happens that a reservation postponed for a week will cost $ 1,000 cheaper and vice versa.

CRM-System WIOTTO

Accounting for wiotto.com is maintained in the CRM system. The need for this program appeared with the arrival of regular customers. At that time, the WIOTTO team had considerable experience working with exotic islands, and the client base was beginning to grow.

CRM system was also created by the WIOTTO developers and integrated with the wiotto.com website. It solved a number of problems that managers face when working with clients.

Thanks to the CRM System:

1. Managers promptly respond to booking requests and customer support. Users can be sure that their question will not be left without attention.
2. Bookings happen faster, and managers, knowing the preferences of customers, easily make offers to regular customers, including discounts and other bonuses. Thanks to this, trusting relationships are built WIOTTO – Client – WIOTTO.
3. CRM system allows you to analyze the received data. One of the advantages is that the system shows which hotels are more often chosen by tourists, for what reasons. This allows managers to offer new customers win-win vacation options based on the reviews of regular tourists. It should be noted that all customer information remains confidential and is not disclosed. For analytics, wiotto.com uses aggregated statistical data about traveler preferences.

How to Book a Hotel On Wiotto.com

The main page on the site is a search field where you need to enter a country or a specific hotel. For example, you are going to the Maldives:

1. On the main page, select the country, travel dates and number of vacationers.
2. In the catalog that opens, select the filters you are interested in. For example, beach villa, tennis court, house reef.
3. Choose your favorite hotel.
4. On the hotel page, select the type of transfer, type of food, and the villa itself.
5. Click the “Reserve” button. Fill in your trip details. Next, the wiotto.com manager will contact you, confirm the availability of the selected villa, and also tell you about the conditions of booking and payment.

In summary, the online site wiotto.com was created to book exotic islands with a market in mind. A team of developers, testers, marketers, sales managers and many others continues to work on the project. All this allows us to provide competitive prices, as well as convenience when choosing and booking a hotel on the islands. Visit the wiotto.com website and see for yourself.